The severity of the U.S. Office of Personnel Management breach continues to grow, with investigators now reporting that hackers stolen 5.6 million people's fingerprint data. The theft may have security implications well into the future.
For contact centers, the effectiveness of security questions is declining. Professional fraudsters can successfully answer questions using stolen customer records from growing cyberbreaches and customer experience is impacted by adding more security questions.
Is there a way for more powerful fraud detection...
MasterCard's Oliver Manahan says merchants and issuers must embrace stronger cardholder authentication and security methods, such as biometrics and tokenization, to ensure payment card data is secure.
Security leaders expect the new Union budget to give a needed boost to cybersecurity education, as well as increased investment in critical infrastructure, biometrics and surveillance to fight cybercrime.
The White House Summit on Cybersecurity and Consumer Protection late last week served as the stage for more than a dozen companies and trade groups to announce new initiatives aimed at securing Internet transactions and payments and reducing fraud.
MasterCard is testing a biometric wristband that authenticates a user's identity for payment card transactions by monitoring their heartbeat. Payment experts weigh in on whether the technology has the potential for widespread use in preventing card fraud.
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Contact centers increasingly are the key "soft" targets for fraudsters who impersonate legitimate customers to alter or obtain information. This information is then used to facilitate direct and cross-channel fraud, which can be very difficult to tie back to the call-center entry point. How do...
See how the detailed analysis of millions of voice-based transactions has produced a "signal in the noise." From large-scale analysis, clear patterns emerge of how stolen payment card information is actually qualified, updated and adapted for monetization. This process is most often carried out by social engineering...
A researcher says he tricked the Touch ID biometric fingerprint scanner built into the new iPhone 6, using a fake fingerprint created with glue. But it remains to be seen how well would-be fraudsters could employ this technique.
Contact centers increasingly are the key "soft" targets for fraudsters who impersonate legitimate customers to alter or obtain information. This information is then used to facilitate direct and cross-channel fraud, which can be very difficult to tie back to the call-center entry point. How do fraudsters conduct these...
A new study shows the accuracy of facial recognition algorithms has markedly improved over the past three years, though one of the report's authors suggests they're not at the level to be a highly reliable form of authentication.
Simple credentials, such as passwords, are a hacker's best friend, says Phillip Dunkelberger of Nok Nok Labs, a founding member of the FIDO Alliance. That's why the alliance is working to reduce reliance on passwords by enabling advanced authentication.
Call center fraud is one of the leading threats that financial institutions will battle next year because fraudsters consider the centers to be an easy target. But what can be done to mitigate this threat?
Knowledge-based authentication is no longer reliable, says fraud expert Avivah Litan, an analyst at Gartner. She explains why so-called behavioral authentication is the only reliable way to verify users.
Apple's inclusion of a fingerprint scanner in its iPhone 5S is an important step toward bringing biometrics into the mainstream. But there's a long way to go before biometrics supplant passwords at the enterprise level.
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